1. "When I worked
for Verizon, I found the phrase
going forward to be more sinister than
annoying. When used by my boss - sorry, "team leader" - it was
understood to mean that the topic of conversation was at an end and not be
discussed again."
Nima Nassefat, Vancouver, Canada
2.
"My employers
(top half of FTSE 100) recently informed staff that we are no longer allowed to
use the phrase brain storm because it might have negative connotations
associated with fits. We must now take
idea showers. I think that says
it all really."
Anonymous, England
3.
At my old company
(a US multinational), anyone involved with a particular product was encouraged
to be a
product evangelist. And software users these days, so we hear,
want to be
platform atheists so that their computers will run programs
from any manufacturer."
Philip Lattimore, Thailand
4.
"
Incentivise
is the one that does it for me."
Karl Thomas, Perth, Scotland
5.
"My
favourite, which I hear from the managers at the bank I work for, is
let's
touch base about that offline. I think it means have a private chat
but I am still not sure."
Gemma, Wolverhampton, England
6.
"Have you
ever heard the term
loop back which means go back to an associate and
deal with them?"
Scott Reed, Lakeland, Florida, US
7-8.
"We used to
collect the jargon used in a list and award the person with the most at the end
of the year. The winner was a client manager with the classic,
you can't
turn a tanker around with a speed boat change. What? Second
was,
we need a holistic, cradle-to-grave approach, whatever that
is."
Turner, Manchester
9.
"Until
recently I had to suffer working for a manager who used phrases such as the
idiotic
I've got you in my radar in her speech, letters and
e-mails. Once, when I mentioned problems with the phone system, she
screamed 'NO! You don't have problems, you have challenges'. At which
point I almost lost the will to live."
Stephen Gradwick, Liverpool
10.
"You can add
challenge
to the list. Problems are no longer considered problems, they have
morphed into challenges."
Irene MacIntyre, Courtenay, B
11.
"Business
speak even supersedes itself and does so with silliness, the shorthand for
quick win is now
low hanging fruit."
Paul, Formby, UK
12.
"And
looking
under the bonnet."
Eve Russell, Edinburgh
13-14.
"The
business-speak that I abhor is,
pre-prepare and
forward planning.
Is there any other kind of preparedness or planning?"
Edward Creswick, Exeter
15-16.
"The one that
really gets me is
pre-plan - there is no such thing. Either you
plan or you don't. The new one which has got my goat is
conversate,
widely used to describe a conversation. I just wish people could learn to
'think outside the box' although when they put us in cubes what do they
expect?"
Malcolm, Houston
17.
"I work in
one of those humble call centres, for a bank. Apparently, what we're
doing at the moment is
sprinkling our magic along the way. It's a
call centre, not Hogwarts."
Caroline Garlick, Ayrshire
18.
"A pet hate
is the utterly pointless expression
in this space. So instead of
the perfectly adequate 'how can I help?' it's 'how can I help in this
space?' Or the classic I heard on Friday, 'How can we help our customers
in this space going forward?' I think I may have caught this expression
at source, as I've yet to hear it said outside my own working
environment. So I'm on a personal crusade to stamp it out before it
starts infecting other City institutions. Wish me luck in this space."
Colin, London
19.
"The one
phrase that inspires a rage in me is
from the get-go."
Andy, Herts
20.
"'Going
forward' is only half the phrase that gets up my nose - all politicians seem to
use the phrase
go forward together. 'We must... we shall... let us
now... go forward together'. It gives me a terrible mental image of the
whole country linking arms and goose-stepping in unison, with the politicians
out in front doing a straight-armed salute. Is it just me?"
Frances Smith, Toronto, Canada
21.
"I am a
financial journalist and am on a mission to remove words and phrases such as
360-degree
thinking from existence."
Richard, London
22.
"The latest
that's stuck in my head is
we are still optimistic things will feed through
the sales and delivery pipeline (ie: we actually haven't sold anything to
anyone yet but maybe we will one day)."
Alexander, Southampton
23.
"I worked in
PR for many years and often heard the most ludicrous phrases uttered by CEOs
and marketing managers. One of the best was,
we'd better not let the
grass grow too long on this one. To this day it still echoes in my
ears and I giggle to myself whenever I think about it. I can't help but
think insecure business people use such phrases to cover up their inability for
proper articulation."
Leon Reilly, Ealing, London
24.
"Need to
get
all my ducks in a row now - before the five-year-olds wake up."
Mark Dixon, Bridgend
25.
"Australians
have started to use auspice as a verb. Instead of saying, 'under the auspices
of...', some people now say things like,
it was auspiced by..."
Martin Pooley, Marrickville, Australia
26.
"My
favourite:
we've got our fingers down the throat of the organisation of that
nodule. Translation = Er, no, WE sorted out the problems to cover your
backside."
Theo de Bray, Kettering, UK
27.
"The health
service in Wales is filled with managers who use this type of language as a
substitute for original thought. At meetings we play health-speak bingo;
counting the key words lightens the tedium of meetings - including, most
recently,
my door is open on this issue. What does that
mean?"
Edwin Pottle, Llandudno
28-29.
"The business
phrase I find most irritating is
close of play, which is only slightly
worse than
actioning something."
Ellie, London
30.
"Here in the
US we have the cringe-worthy
and also in addition. Then there's
the ever-eloquent 'where are we at?' So far, I haven't noticed the UK's
at
the end of the day prefacing much over here; thank heavens for small
mercies."
Eithne B, Chicago, US
31.
"The
expression that drives me nuts is
110%, usually said to express
passion/commitment/support by people who are not very good at maths. This
has created something of a cliche-inflation, where people are now saying 120%,
200%, or if you are really REALLY committed, 500%. I remember once the
then-chancellor Gordon Brown saying he was 101% behind Tony Blair, to which
people reacted 'What?
Only 101?'"
Ricardo Molina, London, UK
32.
"My least
favourite business-speak term is
not enough bandwidth. When an
employee used this term to refuse an additional assignment, I realised I was
completely 'out of the loop'."
April, Berkeley, US
33.
"I once had a
boss who said, '
You can't have your cake and eat it, so you have to step up
to the plate and face the music.' It was in that moment I knew I had
to resign before somebody got badly hurt by a pencil."
Tim, Durban
34.
"
Capture
your colleagues - make sure everyone attends that risk management workshop
(compulsory common sense training for idiots)."
Anglowelsh, UK
35-37.
"We too used
to have daily
paradigm shifts, now we have
stakeholders who must
come
to the party or be left out, or whatever."
Barry Hicks, Cape Town, RSA
38.
"I have taken
to playing buzzword bingo when in meetings. It certainly makes it more
entertaining when I am
feeding it back (or should that be
cascading)
at work."
Ian Everett, Bolton
39.
"In my work
environment it's all
cascading at the moment. What they really mean
is to communicate or disseminate information, usually downwards. What
they don't seem to appreciate is that it sounds like we're being wee'd
on. Which we usually are."
LMD, London
40.
"At a large
media company where I once worked, the head of human resources - itself a
weaselly neologism for personnel - told us that she would be
cascading down
new information to staff. What she meant was she was going to send them a
memo. It was one of the reasons I resigned - that, and the fact that the
chief exec persisted on referring to the company as
a really cool train set."
Andrew, London
41.
"Working for
an American corporation, this year's favourite word seems to be
granularity,
meaning detail. As in 'down to that level of granularity'."
Chris Daniel, Anaco, Venezuela
42.
"On the wall
of our office we have a large signed certificate, signed by all the senior
management team, in which they solemnly promise to
leverage their
talents, display and inspire 'unyielding integrity', and lots of other
pretentious buzz-phrases like that. Clueless, the lot of them."
Chris K, Cheltenham UK
43.
"After a
reduction
in workforce, my university department sent this notice out to confused
campus customers: 'Thank you for your note. We are assessing and
mitigating immediate impacts, and developing a high-level overview to help
frame the conversation with our customers and key stakeholders. We intend to
start that process within the week. In the meantime, please continue to
raise specific concerns or questions about projects with my office via the
Transition Support Center..."
Charles R, Seattle, Washington, US
44.
"I was told
I'd be
living the values from now on, by my employers at a conference
the other week. Here's some modern language for them - meh. A shame, as I strongly
believe in much of what my employers aim to do. I refuse to adopt the
voluntary sectors' client title of 'service user'. How is someone who
won't so much as open the door to me, using my service? Another case of
using four syllables where one would do."
Upscaled Blue-Sky thinker, Cardiff
45.
"Business
talk
2.0 is maddening, meaningless, patronising and I despise it."
Doug, London
46.
"Lately I've
come across the
strategic staircase. What on earth is this?
I'll tell you; it's office speak for a bit of a plan for the future. It's
not moving on but moving up. How strategic can a staircase really
be? A lot I suppose, if you want to get to the top without climbing over
all your colleagues."
Peter Walters, Cheadle Hulme, UK
47.
"When a stock
market is down, why must we be told it is
in negative territory?"
Phil Linehan, Mexico City, Mexico
48.
"The
particular phrase I love to hate is
drill down, which handily can be
used either as an adverb/verb combo or as a compound noun, ie: 'the next level
drill-down', sometimes even in the same sentence - a nice bit of
multi-tasking."
B, London
49.
"Thanks for
the impactful article; I especially appreciated the level of granularity.
A
high altitude view often misses the siloed thinking typical of
most businesses. Absent any scheme for incentivitising clear speech,
however, I'm afraid we're stuck with biz-speak."
Timothy Denton, New York
50.
"It wouldn't
do the pinstripers any harm to crack a smile and say what they really felt once
in a while, instead of trotting out such clinical platitudes. Of course,
a group of them may need to workshop it first:
Wouldn't want to wrongside
the demographic."
Trick Cyclist, Tripoli, Libya